NudgeIQ

Every booking update, to every passenger, on time.

NudgeIQ listens to your dispatch system and sends the right message the moment something happens, through your own SIM gateways, branded SMS or WhatsApp. One place to run every channel and every gateway.

iCabbi eventBooking 48213

Driver arrived

NudgeIQ picks the route
  • Your SIMs
  • Branded SMS
  • WhatsApp

Sent as ACECARS

ACECARS

Your driver has arrived. Silver Skoda Octavia, AB12 CDE. Please make your way out.

iCabbi reports “Driver arrived” for Booking 48213. NudgeIQ sends it via Sent as ACECARS: Your driver has arrived. Silver Skoda Octavia, AB12 CDE. Please make your way out.

One message, the channel that suits it

Decide once how each kind of message should go out. NudgeIQ handles the routing, retries stale messages and never sends the same one twice.

  • Your own SIMs

    Connect GoIP and eJoin GSM gateways on your network. NudgeIQ spreads messages across every online gateway and tells you the moment one drops off.

    The cheapest way to send in volume, on numbers your passengers already recognise.

  • Branded SMS

    Send from your company name instead of a mobile number. Use NudgeIQ’s account, or connect your own Vonage account and switch whenever you like.

    Up to 11 characters, approved once and used on every message.

  • WhatsApp

    Reach passengers on the app they actually read, from WhatsApp Business or your own linked devices.

    Rich receipts and replies without asking anyone to download anything.

  • Email

    Booking confirmations and receipts, sent from your name with your reply-to address.

    For account customers who need a paper trail.

Plugs into the systems you already run

Not on the list? Anything that can call a webhook can trigger an NudgeIQ message.

iCabbi

Dispatch

Add your API keys and NudgeIQ registers listeners for new and edited bookings, drivers en route and arrived, completions and no shows.

Slack

Alerts

Hear about failed messages, failed payments and no shows in the channel your team already watches.

Vonage

Branded SMS

Use our account, or bring your own and keep your existing rates. Switching takes effect on the next message.

Simple monthly plans

Every plan includes every channel and integration. Paid monthly by Direct Debit, with message usage billed on top.

Premium
£9.99 per month, plus usage
  • Unlimited GSM gateways
  • Branded SMS sender id
  • iCabbi, Slack and webhook triggers
  • Your whole team, with roles
Starter
Most fleets choose this
£49 per month, plus usage
  • Unlimited GSM gateways
  • Branded SMS sender id
  • iCabbi, Slack and webhook triggers
  • Your whole team, with roles
Growth
£149 per month, plus usage
  • Unlimited GSM gateways
  • Branded SMS sender id
  • iCabbi, Slack and webhook triggers
  • Your whole team, with roles
Fleet
£399 per month, plus usage
  • Unlimited GSM gateways
  • Branded SMS sender id
  • iCabbi, Slack and webhook triggers
  • Your whole team, with roles

Questions operators ask us

Set up in an afternoon. Your passengers notice by the evening rush.

Create your account
NudgeIQ

Messaging for taxi and private hire operators. Billed monthly by Direct Debit through GoCardless.

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